Shift Happens

The question is “How does it happen?” And also “How can we encourage it to happen?” Yesterday, I said on twitter: Questions I have been pondering for years now: what brings about an aha? what gets people to shift? how to get unstuck and take action? Which is something I have been reflecting on since[…]

Magical Listening

Yes, social media is all about listening, you hear it all the time. I want to distinguish here between listening – as in I heard what you said and listening – as in I really took in what you said, chewed on it, and if it didn’t connect fully to me, I responded with questions.[…]